Privacy Policy

 
 

Privacy Notice

Last updated: July 2025
This Privacy Notice (the “Notice”) explains how we, WHAT TO FIX, collect and use your personal data when providing and maintaining our websites, including www.whattofix.tech and www.monetization.wtf, to allow you to connect with us, get involved and get updates (the “Services”). This Notice also informs you about how we protect your personal data and the rights and options you have to control your data.
This Notice will give you information about:
We advise you to read this Notice carefully and to consult it on a regular basis when you use our Services, as it may be necessary for us to amend this Notice from time to time. If we want to make substantive changes to the way we process personal data, for example if we want to collect new types of personal data or process personal data for new purposes, we will take reasonable steps to inform you in advance.

What personal data we collect

 
When we talk about data or personal data in this Notice, we refer to all data that can be directly or indirectly traced back to you as an individual. Depending on how you use our Services, we collect and process data that you ask us to process or data that we otherwise collect. The categories of data we process are:
Contact Data – which consists of data you provide and which we collect when you interact with us by contacting us by reaching out to our General or Media Enquiries channel or subscribing via our website:
  • Name
  • Email address
  • Information you voluntarily provide us, for example your country of residence, pronouns and feedback
 
Technical Data – which consists of data we automatically collect throughout your use of our Services:
  • Device and network connection information when you access our website, including browser type and settings, access logs, device type and settings, system language, operating system, and other information provided by your browser, the use you make of our website (including which pages you visit, which links you click on, the previous websites you’ve come from and the time you spend on our website and how you interact with it)
 
Marketing Data – which consists of data which is provided by you to us for the purpose of sending marketing materials about our products and services:
  • Name
  • Email address
  • Language preferences
  • Marketing preferences
  • Information collected and clearly identifiable to you at the point of your signing up to our marketing communications

Why we process your personal data

 
Purpose of processing
Categories of personal data
Corresponding legal basis
Data retention
To interact with you
Contact Data
It is our legitimate interest to interact with our users, for instance to respond to your inquiries
2 years following last interaction
Developing and improving our Services
Technical Data
It is our legitimate business interest to develop and improve the delivery of our Services (including by understanding how you use the services) and to develop new services or products
2 years following collection of data
Providing you with marketing materials
Marketing Data
It is our legitimate business interest to market our activities and promote the success of our website and Services.
Where required by applicable laws we will ask your consent.
Until you opt-out / withdraw your consent

Children’s data

 
We do not knowingly collect or process personal data within our Services from minors aged below 13. If we learn we have collected or received personal data from anyone under the age of 13, we will delete such data. Please contact us at hello@whattofix.tech if you believe we might have collected or received data from minors under the age of 13.

With which third parties we disclose personal data

 
Where relevant and necessary, we provide personal data to the following third parties:
  • Our third-party service providers who support us with providing our Services and conducting our business. This means that your personal data is processed by third party vendors for website and application development, hosting and maintenance, data hosting and cloud (storage) services, backup services, data analysis, information security services, technical infrastructure services, customer support services, and marketing services.
  • Public authorities, justice and law enforcement, fiscal authorities and other authorities assigned with investigative powers or public authority, to the extent we are legally required or have legitimate interests to do so.
  • With professional advisors, investigators, or credit reference agencies to the extent we are legally required or have legitimate interests to establish, exercise or defend our legal rights, or prevent or detect crime and fraud.

Cookies

 
We do not use Cookies to store and access data on your device to help our websites and apps work.

How we transfer personal data internationally

 
We try to process your data within the EU and UK as much as possible. Sometimes it is necessary to transfer your data outside the EU or UK to a country which does not provide for the same level of data protection as is provided in the EU and the UK, for example, if a third-party service provider is located outside Europe. When we transfer your data outside the EU or UK, we ensure that this is done in accordance with applicable data protection laws and that the protection of your data is adequately safeguarded. We do this, for example, by concluding agreements with third party service providers based on the EU or UK standard contractual clauses for the international transfer of personal data. If you would like to receive more information on the safeguards taken, please contact us via hello@whattofix.tech.

How we protect and store personal data

 
We have implemented physical, technical and organisational security measures to protect your personal data as required by applicable laws. These measures are aimed at ensuring the integrity and confidentiality of your personal data, for instance by ensuring that only authorised employees have access to your personal data, and to protect it against unlawful or unauthorized destruction, loss, alteration, use or disclosure, or access. We evaluate and update these measures on a regular basis. Please be aware that no information system can be 100% secure. This means that we cannot guarantee the absolute security or availability of your personal data.
We will retain your personal data for the duration of your interaction with our Services, unless a shorter retention period is required by applicable laws or the data is no longer necessary for the purposes for which the data was obtained. Once you no longer interact with our Services, we will retain your personal data for the period of time that enables us to:
  • fulfill our legal obligations, including legal retention periods;
  • initiate, investigate or defend against legal claims;
  • address your questions, requests or complaints; and
  • keep our records for analysis and audit purposes.

How to exercise your rights

 
We respect the rights granted to you under applicable data protection laws. Depending on your location and such applicable laws, these may include the right to access your personal data that we hold about you, to rectify or erase certain personal data, to restrict processing of your personal data and to get an electronic copy of your personal data for purposes of transmitting it to another company. These rights may be subject to certain limitations or restrictions as allowed or imposed by applicable laws, if this is the case we will let you know in our communications with you.
In addition, where we rely on our legitimate interest to process your personal data, you have the right to object to such processing, wholly or partly, on grounds related to your particular situation and in accordance with the laws applicable to you. For instance, depending on your country this may include a right to opt-out to marketing communications via an opt-out link in the respective marketing message.
Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise your rights, please email hello@whattofix.tech.
You are also entitled to lodge a complaint with your local data protection authority.

Links to other services or websites

 
Our Services may contain links to third party services or websites. We are not responsible for the way in which these third parties handle your personal data. We advise you to read the privacy notice of the third party when you make use of their service or visit their website in order to understand how this third party collects and uses your personal data.

Contact details

 
Please contact us at hello@whattofix.tech